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Whirlpool Appliance Repair in Rockford, IL

Updated

Short answer

Whirlpool's standard limited warranty typically lasts one year from delivery, covering factory parts and repair labor for defects (Whirlpool). Its front-load washer codes are two-part: F9 E1 is a long drain, F5 E2 a door that is not locking, F8 E1 low water flow. The model number is usually inside the washer lid, inside the dryer door, or on the top left of the fridge compartment.

Independent service. This site and the technicians it connects you with are not affiliated with, endorsed by or authorized by Whirlpool. If your Whirlpool appliance is still under the manufacturer's warranty, contact Whirlpool first: covered repairs go through its own service network.

Warranty

What Whirlpool's warranty covers

Whirlpool says its major appliance limited warranty typically lasts a year from the date of delivery and may cover factory specified replacement parts and repair labor for defects in materials and workmanship. Washers and dryers are covered for one year; refrigerators generally have one year on parts and 30 days on water filters, with some models covering sealed refrigeration parts in years two through five; dishwashers carry one year, with filters under a one-year limited warranty starting in the second year. Coverage applies only when the unit was installed and operated as the manual specifies (Whirlpool).

Model number

Where to find the model and serial number

  • Refrigerator: top left side or top front of the food compartment, or on the liner above the right crisper
  • Dishwasher: upper left corner of the frame, or the underside of the control panel
  • Range: inside the burner box or underneath on the bottom
  • Wall oven: lower left side of the frame, door open
  • Washer: on the back behind the control panel, inside the lid at the right bottom corner, or on the back of the base frame
  • Dryer: upper left of the cabinet at the back, inside on the back frame, inside the door, or behind the access panel on gas models
  • Microwave: back, upper left of the cavity, or the frame with the door open

Error codes

What Whirlpool error codes mean

Meanings are Whirlpool's own wording, condensed. Codes vary by model, so confirm against your manual.

CodeApplianceWhat Whirlpool says it means
F9 E1Front-load washerDrain times are longer than expected, typically over 8 minutes. Check the drain hose for kinks or clogs. source
F5 E2Front-load washerThe door is not locking properly. Check nothing is blocking the door and it closes completely. source
F8 E1 / LO FLFront-load washerThe washer is sensing a low flow of water. source
F7 E1Front-load washerMotor speed sensing error: the motor cannot reach the speed the cycle needs. source
F8 E2Front-load washerProblem with the dispenser system (select models). Check the detergent drawer or cartridge is not clogged. source
Sud / SdFront-load washerToo many suds; the washer cannot spin the water out. source
LOC / LCFront-load washerControl Lock is on. source

Before you call

Have these ready

  • The full model and serial number from the rating tag (a phone photo is fine)
  • The purchase or delivery date, to check warranty coverage first
  • The exact error code or blink pattern, and when it appears
  • Gas, propane or electric, for ranges and dryers
  • What you have already tried, such as a reset or a cleaned filter

Recalls

Check for a Whirlpool recall

Search the U.S. Consumer Product Safety Commission's recall list for Whirlpool and your appliance type before paying for a repair; recall notices say what remedy the manufacturer offers. See how to check for appliance recalls.

Common questions

Whirlpool repair questions

How long is the Whirlpool warranty?

Whirlpool says its limited warranty typically lasts one year from delivery, covering factory parts and repair labor for defects. Some refrigerators add sealed-system parts coverage in years two to five.

What does F9 E1 mean on a Whirlpool washer?

Whirlpool says F9 E1 means drain times are longer than expected, typically over eight minutes. Check the drain hose for kinks or clogs.

Where is the model number on a Whirlpool washer?

On the back behind the control panel, inside the lid at the right bottom corner, or on the back of the base frame, depending on the model.

Whirlpool appliance acting up?

Tell us the Whirlpool model, the error code if there is one, and what it is doing. A local independent technician calls back with a time and a price before any work starts.