KitchenAid Appliance Repair in Rockford, IL
Updated
Short answer
Independent service. This site and the technicians it connects you with are not affiliated with, endorsed by or authorized by KitchenAid. If your KitchenAid appliance is still under the manufacturer's warranty, contact KitchenAid first: covered repairs go through its own service network.
- F9E1
- Long drain, not draining
- F8E4
- Water detected in the drip tray
- F7E2
- Wash motor error
- F6E1
- User interface error, main control
- H20
- Not detecting water
Warranty
What KitchenAid's warranty covers
KitchenAid's dishwasher warranty: for one year from the date of purchase, KitchenAid pays for factory specified parts and repair labor to correct defects in materials or workmanship, provided by a KitchenAid designated service company. That warranty document also covers certain components (nylon racks, wash and drain motor, electronic controls and heating element) for parts only in years two through five (KitchenAid). Terms vary by model and year, so check yours.
Model number
Where to find the model and serial number
KitchenAid's warranty names it a brand of Whirlpool Corporation (KitchenAid). Whirlpool's own dishwasher tags sit on the upper left corner of the tub frame or the underside of the control panel (Whirlpool owner center), a good first place to look on a KitchenAid too.
Error codes
What KitchenAid error codes mean
Meanings are KitchenAid's own wording, condensed. Codes vary by model, so confirm against your manual.
| Code | Appliance | What KitchenAid says it means |
|---|---|---|
| F9E1 | Dishwasher | Long drain, not draining. Clean the filter, check the drain hose, the disposer (and its knockout plug) and the air gap. source |
| F8E4 | Dishwasher | Water detected in the drip tray. Empty it, make sure the float switch is connected, and check water connections for leaks. source |
| F7E2 | Dishwasher | Wash motor error. Power cycle; if the code returns, schedule service. source |
| F6E1 | Dishwasher | User interface error, main control. Power cycle; if it returns, schedule service. source |
| H20 | Dishwasher | Not detecting water. Make sure the water supply is on and the supply hose is not kinked. source |
To power cycle a KitchenAid dishwasher, KitchenAid says to disconnect it from power for 30 seconds. On flashing-light models, look for the pause in the blink pattern to read the two-part code (KitchenAid).
Before you call
Have these ready
- The full model and serial number from the rating tag (a phone photo is fine)
- The purchase or delivery date, to check warranty coverage first
- The exact error code or blink pattern, and when it appears
- Gas, propane or electric, for ranges and dryers
- What you have already tried, such as a reset or a cleaned filter
Recalls
Check for a KitchenAid recall
Search the U.S. Consumer Product Safety Commission's recall list for KitchenAid and your appliance type before paying for a repair; recall notices say what remedy the manufacturer offers. See how to check for appliance recalls.
Common questions
KitchenAid repair questions
What does F9E1 mean on a KitchenAid dishwasher?
A long drain: the dishwasher is not draining. KitchenAid says to clean the filter, check the drain hose, make sure the disposer is clear with its knockout plug removed, and clear the air gap.
How do I reset a KitchenAid dishwasher?
KitchenAid says to disconnect it from power for 30 seconds to reset the control.
What does H20 mean on a KitchenAid dishwasher?
It is not detecting water. Check the water supply is on and the hose is not kinked.
KitchenAid appliances we cover
KitchenAid appliance acting up?
Tell us the KitchenAid model, the error code if there is one, and what it is doing. A local independent technician calls back with a time and a price before any work starts.