LG Washer dE Code: Door Will Not Lock
Updated
Short answer
What dE (dE1, dE2) means
In LG's words, condensed: the washer is unable to lock its door (LG).
LG lists these causes:
- The door is not closed completely
- The door is misaligned
- A defective door latch
What LG says to try
- Press Power to turn the washer off and unplug it (or trip its breaker).
- With power off, press and hold Start/Pause for 5 seconds.
- Plug it back in, power on, press firmly on the door, select a cycle and press Start/Pause.
Unplug the appliance or switch off its breaker before reaching into any part of it. Codes and steps vary by model, so check your manual too.
If the code comes back
If dE returns with the door shut firmly, LG points to the latch; that is a repair. Common washer repairs such as a door switch run $75 to $200. (Angi, washing machine repair cost (updated Jul 31, 2026))
Related
All LG codes on one page: LG appliance repair. The appliance: washer repair. This site is independent and not affiliated with or authorized by LG; if the appliance is under warranty, contact LG first.
Quick answers
What does dE (dE1, dE2) mean on a LG washer?
LG says it means the washer is unable to lock its door.
How do I clear dE (dE1, dE2)?
LG's steps: Press Power to turn the washer off and unplug it (or trip its breaker). With power off, press and hold Start/Pause for 5 seconds. Plug it back in, power on, press firmly on the door, select a cycle and press Start/Pause.
What does it cost if dE (dE1, dE2) keeps coming back?
If dE returns with the door shut firmly, LG points to the latch; that is a repair. Common washer repairs such as a door switch run $75 to $200.
Rather have someone fix it?
Tell us the appliance, the brand, the model number and what it is doing. A local technician calls back with a time and a price before any work starts.